Refund policy
Last updated: 28/03/2026
1. Company Information
This website is operated by LETHIMONNIER ECOMMERCE LLC, a United States limited liability company.
Brand name: Lytavia
Website: https://lytavia.com
Contact email: help@lytavia.com
Registered address:
30 N Gould St Ste R
Sheridan, WY 82801
United States
2. Shipping Information
All orders are shipped from within the United States.
Estimated delivery time is 4 to 7 business days depending on the destination and carrier.
Delivery times are estimates and not guaranteed.
3. Satisfaction Guarantee (No-Questions-Asked Refund)
At Lytavia, we stand behind our product with a 100% satisfaction guarantee.
If you are not completely satisfied with your purchase, you may request a refund within 30 days of delivery — no questions asked.
You can request a refund even if the product has been opened or used.
And no need to send it back to us either
We believe you should be able to try Lytavia without any risk.
4. How to Request a Refund
To request a refund, simply contact us at: help@lytavia.com
Please include:
- Your order number
- The email used for your purchase
Our support team will process your request quickly.
5. Return Requirements
You do NOT need to return the product to receive a refund.
In some cases, we may ask for additional information (such as feedback) to improve our products, but this is optional.
6. Refunds
Once your request is approved:
- Refunds will be issued to your original payment method
- Processing time: 2–10 business days depending on your bank or payment provider
7. Abuse Policy
To protect against misuse, we reserve the right to refuse refunds in cases of fraud, abuse, or excessive refund requests.
8. Contact Us
If you have any questions, feel free to contact us: help@lytavia.com